Our skilled craftsmanship is trusted by brands who share a commitment to sustainability, quality, customer-centric values, and a dedication to enhancing outdoor experiences.
We work with a number of manufacturers of footwear, apparel, or equipment for their warranty and non-warranty customer repair needs, as well as correction of production errors. Below are of some of the companies we work with. If your company has a need for warranty work, correction of production errors, or a place to refer customers for non-warranty repairs, please contact us to see if we can help you.
If you are a consumer in need of a warranty repair from one of the companies below, please contact that company first and discuss with them how to get your item repaired.
We've proudly partnered with Patagonia since 2001 to handle warranty repairs for their Portland, Oregon retail store. We were also honored to be the only authorized repair facility in the world to resole and repair Patagonia Footwear between 2007 and 2014.
We've been the local repair partner for multiple Portland area REI stores for over 35 years, providing warranty and non-warranty repairs to local customers.
We've been an Authorized Repair Center for Atlas snowshoes since 2012, handling non-warranty repairs and parts sales for DIY repairs.
We've been an Authorized Repair Center for Tubbs snowshoes since 2012, handling non-warranty repairs and parts sales for DIY repairs.
We are excited to partner with Nemo in 2024 as their West Coast warranty repair vendor.