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CONTACT

 Have a question about Atlas or Tubbs snowshoe repairs??
Please check out the Atlas or Tubbs as well as our Parts Store pages prior to contacting us.

Curious if your repair has arrived?

Please track your package to see if your item has arrived.  We do not notify customers to let them know we have received packages.

Looking for a quote?

Providing accurate quotes by email can be challenging, as items can vary widely in how they’re made and in the type of damage they’ve sustained. Photos are helpful, but they often don’t show everything we need to properly assess the work involved. In many cases, the full extent of the damage isn’t clear until we can examine the item in person.

That said, our website includes detailed information about our services, along with rough price estimates for many common repairs. Please don’t be surprised if, after you reach out, we let you know that an in-person evaluation is necessary to provide an accurate quote.

 

 

Contacting us?

The best times to reach us are:
Monday - Thursday  9am-5:00pm (Pacific)

Phone: 503.236.0785

If you call and we don't answer, please leave us a message. We'll do our best to get back to you within a day or two. We often respond to email faster than phone messages.

Our address:

-Shipping Address Only-

Mountain Soles & Outdoor Threads
10824 SE Oak St. #184
Milwaukie, OR 97222

Unfortunately, customers can not drop items off at this address. Please use the Mail Order Instructions or a Portland Drop Off Location if you are in the Portland area.
Thank you.